Required disclosure
Entity; legal classification of funds; bank/custodian status where permitted; segregation; reconciliation; permitted use; insolvency treatment; compensation scheme; limits and exclusions.
Funding and withdrawal controls
Account ownership, return-to-source, verification, suspicious-activity review and complaints.
No absolute language
Do not use “fully protected”, “guaranteed safe” or “bank-level protection” without precise legal support.
Common questions
Are client funds segregated?: Answer only with the approved entity-specific statement.
Is there a compensation scheme?: State verified membership, eligibility, limit and exclusions.